| FeinViolins.com Trade-in Policy
Trade-in from other stores:
We will honor the same rental credit and Trade-in credit you would get from Claire Givens, Quinn Violins, Groth Music, House of Note, and other stores. We often take these instruments in trade; Eastman, Rudoulf Doetsch, Ivan Dunov, Wilhelm Klier, Scott Cao, Franz Werner, Klaus Mueller, Carlo Lamberti, Sofia, Wm. Lewis, Knilling, and more. Please call us for details at 651.228.0783 or 1.800.347.9172.
If Trade-in was purchased from our store:
When you trade in an instrument, bow, or outfit that you have
purchased from us, to be used towards the purchase of an instrument made by
Riva, Costa, or D. Albert:
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To receive a 100% trade-in value, the second
purchase must be of greater value than the items being traded in. The
purchase price of the trade-in items, excluding sales tax, shipping, and
accessories, will be fully applied towards the second purchase.
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The trade-in will apply to the full or original
purchase price. Any discounts will be deducted after the trade-in is deducted
from the full original price.
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Only one trade-in can be applied per purchase.
The Instrument, bow, and case must remain in good condition. Any dents, large
scratches, cracks, or other damage will diminish the trade-in value. Bridges,
sound-posts, fingerboards, pegs, bow hair, strings, and other parts, must be
properly maintained. Please periodically review the care sheets on bows
and instruments we gave you when you purchased your instrument, to ensure that
you are maintaining your instrument properly. Strings should be changed about
every twelve months. Please remove any and all decals, stickers, tapes,
and other markings from the instrument, case, and bow before trading them in.
Also, please vacuum out your case to remove any rosin chips, cat hair, and
other objects.
Mailing your trade-in instrument
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If you are trading in another instrument
towards your purchase, the following procedure applies:
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The order is placed over the phone with
trade-in value calculated
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We send you the instrument, charging for the
price of the instrument minus trade-in credits and discounts. After
receiving the instrument from us, try it out for a couple days.
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If you are certain you would like to keep it:
Pack up the trade-in instrument, using the same box if possible.
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Shipping charges for the shipping of
trade-in instruments are the responsibility of the customer.
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We are able to arrange the UPS pickup for you,
and add the price of shipping to your invoice. Many times, this service is
much less expensive than other methods.
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